What Data We Collect and Why We Keep It
We collect the information you provide when opening your account — your name, email address, date of birth and contact number — alongside transaction records generated each time you deposit or withdraw using DANA, OVO, GoPay or QRIS. Device identifiers and session data are logged automatically
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to protect your account from unauthorised access. We do not sell your personal data to third parties. Data is retained for a minimum of five years after account closure to satisfy financial record-keeping obligations; access to your data by our team is role-restricted and logged. All
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data handling depends on local law and our processing practices are reviewed periodically to reflect regulatory updates applicable to Indonesian users.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.